One form, several routes
Clients can use web, mobile or reception intake in a supported language.
← All solutionsA welcoming first step
Make the first conversation easier to begin.
Offer the same intake online, on a phone or at reception, in a supported language. Noor can turn a natural conversation into answers for that form, ready for staff review.
Request a conversation ↗05 / 22 · EngagementMultilingual by design
One intake, in the language they choose.
The same intake can begin online, on a phone or at reception. Answers stay connected to one client record.
Natural-language intake
A conversation can fill the same form.
Clients can describe what they need in their own words. Noor asks a follow-up when an answer needs clarification, then places the confirmed information into the configured intake fields for staff to review.
For example
“I need help finding a rental.”
Main needHousing
Support requestedRental assistance
Staff review the answers in Client 360.
What it brings together
Better connected, from the first step.
Natural language, structured answers
Noor asks clarifying questions and records the client’s answers in the configured intake fields.
Staff review in Client 360
The intake joins the client record so the right staff can review it and continue the conversation.
A connected flow
See how it can move.
This is one simple view of the journey. Each agency shapes the experience around its own programs and people.
Step 01 / 03
Choose a language and intake route
Different roles, one direction
Useful for everyone involved.
Each experience supports a different part of the work while staying connected to the wider client journey.
A more consistent start across programs and locations.
Relevant referrals can begin with clearer context.
A less intimidating way to tell the agency what they need.
Bring your priorities
Let’s talk about what your agency needs next.
We can explore where multilingual intake fits in your connected service journey.
Request a conversation ↗